MyBlock: Tax Docs & Refund

Whose dumb choice was it to name this app ‘MyBlock’??? Your company is HR Block, not ‘BLOCK’. Nobody is searching ‘block’ they’re searching “hr”. What a dumb unnecessary choice

Terrible app . Never works , slow as hell . I have so many issues logging in and I have it set to let notify me of any activity so I can track my spending and it don’t

I don’t recommend this app, the app asks you two ways of authentication, you put the password and the email to get the code and guess what, still doesn’t let you login. Is it two or three ways? And also what if im logging in to change my phone number?! Common sense is a gift now days.

Can’t go back to start of taxes to fix from the beginning. Deleted app and finished on web version.

It’s a solid all around app , could use an adjustment on picture verification on W2s because it never accepts it but it does with easy on turbo tax . Also it crashes sometimes too more than it should .

Getting help with the online service is a joke. I have contacted them by phone and chat and nobody is able to help you.

Terrible!! I’ve used their website for filing taxes, but needed to look something up quickly, so thought I’d use the app. Terrible user experience. You can’t find anything, they keep pushing for their tax pros on every screen, you can’t go backwards properly. Used it for 15 minutes, deleted it, and won’t look back.

App is utter trash. Try and go back and just kicks me out. Give me a list i can jump around on.

Convenient to drop files into but ALWAYS forgets device. I can navigate away to my email for less than a minute to retrieve a document and I’ve got to restart entire process with text code AND answering personal questions. Really annoying

Never had an issue with this app in years until now. The app must be down? as I see similar reviews. I hope it’s resolved quickly as it’s tax season. Please fix this!!

I’ve been filling my tax’s with them for years now

Never Using my block again, scam filled app

This was my 1st time using H&R Block, having used another app service for many years prior to this. After entering my W-2 info, there was no way to enter my spouse’s W-2 info, even though I specified a joint tax return. Tried to do the same on their website instead of this app. It was even worse. When presented with the option to enter the data myself or use the option to use their tax service, I chose the option to do it myself, but after pressing the Continue button or whatever it said to continue, the screen just froze. Even had the browser option to block pop-ups turned off. Strangely (out of curiosity) when I chose the 2nd option to use their tax service to assist me, there was no continuation problem. So very frustrating and I expected better from H&R Block.

I went to file my taxes, said the IRS rejected my taxes, tried calling customer support, they can’t help, you have to pay for the upgrade. Tried calling H&R Block to see if they can fix it, they can’t help with that. Tried going through the app to fix tax return, and it won’t let me, keeps bringing back to the home page. 🙃

Can’t log in due to glitch and failure to load. Tried all the basic fixes): restart, on/off, etc. No help.

1

I’ve never had such issues doing my taxes as I have on here. Now had to download another app to finish my taxes and it doesn’t even open after signing in. Really disappointed !!

The app will not allow me login, whether on my laptop or phone

No 'remember me' or FaceID option? I have to use my user name and password and then get a code emailed every time I log in. This is a joke.

I use my fingerprint, it comes to and it says H&R then it says “use fingerprint for easier sign it” and just keeps loading. Haven’t been able to use it once yet.