Airbnb

Hi David everything was great dispike what I went for my dad funeral. I will stay their again when I am in the area.

I hate that they took the categories out- camping, cabins, beachfront, etc. I loved looking at all of the different styles of rentals. Also- my opinion is that this app would be so much easier to use if there were more choices for narrowing down results as well. Why can’t I select that I want a sauna? Or a children’s playground? Or arcade games?

I was a host and was selling my property, couldn’t get a hold of anyone but the AI told me to tell my guests I was selling and to cancel the bookings and my account got banned because of told them what the AI told me to say.

I hate how they changed the app to not show recommended homes, special homes, places around world, or ability to truly search for mansions, castles, etc. it made it easier planning vacations based off our needs. I even used to book trips by their recommendations like Aruba etc and now it’s only if you think of it not something that comes up as recommendations. It kinda made it fun when I used to login and I booked trips based off of what they recommended and saved cool homes they showed. Now def limited by the app only giving you search bar and if I think of it verses recommendations limiting my use of the app and going through other sites.

Thanks for such a great app! Easy to use!

We got denied Becuase a host double booked we had to call support to get our money back, we go to book a second place after receiving credits and they also denied. So now are refund is in limbo and nothing support can do but tell us the same sentence over and over. There needs to be am update to you process why would I have to charge my card before ever being approved it makes 0 sense for those reason now I'm out 1200$ before my trip that won't be back tell after my trip.

Every time you book with Airbnb, you risk your life. They do not vet their hosts and thousands of people are assaulted, or worse, every year at Airbnb properties. Why don’t you hear about it? Because they have a team of lawyers who pay victims to be quiet. This is a deeply immoral and dangerous organization. Avoid, for your own safety.

A guest had police called on them for fighting and Airbnb cancelled their reservation and Airbnb still allowed them to leave a review. Hosts be advised Airbnb will not help you in any way

Hello, I am a US citizen who recently went to Turkey and I booked this place called “ SUNNY Damlatas - Cleopatra beach” Hosted by Oezdal . After I stayed there for a week, they propose me with a deal to stay there for 22 night extra which I was looking to stay somewhere else, they dragged me into a deal by force I definitely feel unsafe and confused. They charged me $222.84 for 7 nights and they told me to pay and other $589.01 for 22 nights more And I Did. One week pass passed and our second week my wife and I start having allergic reactions and skin issues due to unclean pillows, bedsheets, and couches. Because of how unsafe we felt, we decide to leave the Airbnb, although the host was very mad and she came with her husband to fight us, but we simply say OK to everything they said, and we left the place. As soon as we leave, I contact the Help center on Airbnb to ask for help and refund portion of our money that we made, and we didn’t stay there for that long. This is clear that this is not a safe for future guest. They force you to make a deal with them outside of the Airbnb and make the payment for extra service so that the Airbnb doesn’t charge them a commission. Although it’s been a week since we left that place and I contacted Airbnb health center multiple time and talk to multiple people, but I haven’t still solve my issue and no one taking any action about this place. I am very dissatisfied with Airbnb and a customer service representative. I am writing this review to bring this matter to the attention of the Airbnb CEO to help us. This issue caused My Wife and I significant emotional damage, halt issue and we know that our right are has been violated. We simply trust Airbnb for safety and liability, but looks like we were mistaken. I am waiting for update from the Airbnb otherwise I will take this issue forward and open a lawsuit against Airbnb for having such a hostess to risk people’s life and health issues. I have all the evidence in documentation regarding to our skin cost issue from the doctor, a receipt of payment and all the text messages that the host sent me. Thank you for your attention looking forward to get an update.

I hope you guys update the app and create the option to be able to pay in two different methods of payment! 🙏🏼

They promote quick & easy last minute bookings but I'm going on 48 hours trying to book an air bnb. Support takes 24 hours to get back to you & even then Im questioning if they can even help. It shouldn't be this difficult to book & make a payment. Giving 1 star because theres no option for 0

I got scammed for 1000USD and Airbnb said they had to be in favor of the host and the host was not going to return my money even though they did not let me check in the first night.

I planned on booking an Airbnb for a trip Im planning in May but literally EVERY. SINGLE. ONE. I requested for denied us by the host, Im not sure if it's the app or just bad timing. But when I go back to look at Airbnbs for my requested days the same places I've requested is still telling me it's available to book, Im confused?? How are they supposed to be making profit off of this if they keep denying me?? Mind you this is my very first time booking a Airbnb (on my own account) last year I booked an Airbnb on my husband's account and there were no problems at all. And yes we did try booking with his account too but same results...

Am done with this app ,How can I book for a room and later in the morning they blocked my account for no reason and sent me back my money….i tried using different email to access the Airbnb app but they keep blocking all my emails

This is such a large platform, however they are all about the tenants who make them money, which, of course is today’s standard. Be very thorough if you get a negative review especially if it’s retaliatory. I have a situation that is textbook, common sense, retaliatory, and in the review, they use demeaning language towards me terms like circus side show and lie saying I can’t do math when I showed proof of what the tenant did and they admit in the messages what they done. And even with factual evidence. Airbnb’s AI program with some human interaction denied my claim twice to remove the negative review. And they’re saying there’s nothing they can do even though they contradict themselves in rare cases they do override those with good evidence. When I spoke to Airbnb on the phone. They basically just told me they can’t tell me why they denied it and they told me that I’ve broke no rules and understand that the other person did. They even suggested that i go after the tenant for more money which I don’t want to. I just want the review removed since it is in retaliation for a rule they broke and admitted too, and they’re upset about it and abandoned my property. But for some reason, they won’t communicate with me and tell me why they just keep saying the decision is final.

I have 5 good reviews on my account and keep getting denied for being 24 and need a adult that is 26 baby sit me air bnb should fix it

During the war I had my flight canceled because the destination is Dubai and Airbnb don’t support me with the host to refund my money back since I can’t travel with my little kids due unsafely destination. I talk with the host he not reply back and when he reply back he didn’t give any solution unless to travel on the same dates with other airline which is more expensive and don’t care about our safety. He also rude with his way talking about more money even if I change the dates! He refused to cancel from his side to refund my amount and asking me to wait or I cancel from my side to take 50% of my amount! So even if you plan to travel any where and the host make you pay with %50 refund in case canceled don’t take it. Since you never know what will happen in the globe don’t lose your money!

I paid for the month of April and May with my host. And she sent me a photo that I didn’t pay?

As a customer prioritizing safety, I chose not to check in due to these concerns. Despite this, I was denied service, banned from the platform, and left without resolution. Airbnb’s handling of this situation felt dismissive, inconsistent, and lacking transparency. Users should not be penalized for prioritizing their safety.

Don’t download the app if you value your time, money and peace of mind.