HotSchedules

0 out of 5 -As a business owner, I had high hopes for HotSchedules to streamline our employee scheduling, but it has been a complete letdown. The app’s communication features are abysmal, making it nearly impossible for my team to stay on the same page. It’s far from user-friendly—my employees found the interface confusing and frustrating to navigate, leading to constant issues with scheduling. When we reached out to customer service and tech support for help, the experience was equally disappointing. The support team was unhelpful, and the issues persisted without resolution. After wasting time and energy, we switched to a much more user-friendly scheduling software that actually works for our team. I strongly recommend avoiding HotSchedules—it’s a headache not worth dealing with.

The app works great. I’ve never been logged out or had to worry about missing an update to the schedule! The downside in my opinion is that company messages will pop up every time you navigate between the menu options. I would also like to recommend an option for “dark mode,” or adopting the users preference on start up

I spent the whatever $2 to download this app, because it was apparently very important to do that in order for me to work. Not an ideal, or really morally acceptable, time to hit somebody up for money, but that’s your decision. From that point, I worked for two weeks and no one in management was authorized or able to finish my set-up process, citing a lack of customer support from the app. I have since discovered that the job was not the best fit, and if I would have listened to my gut feeling I would’ve avoided that wasted time, but que será. The simple fact is this app is a way for businesses to pass the buck onto their hourly wage earners, and I will use my last dying breath to urge people to avoid using it. Power to the proletariat!

have had this app for the last 3 yrs per company policy, not once has the app worked regularly. almost everyday in the morning both the paid app and website don’t even load past the login screen; sometimes not even that. what’s the point of making us pay for an app that doesn’t work and still charging the company to use it too.

I can’t login or even load anything it just spins for ever.

doesn’t work when I try to open the app

I paid for it n can’t use ur. I want a refund

Very useful app. Super easy to navigate. I thought it would be amazing to add a “dark mode” so it’s not so strenuous on the eyes at night. A lot of apps have this option.

Have not been getting any notifications from HotSchedules as of the past few months. I have made sure they were on in settings, deleted and redownloaded the app, as well as restarted my device. Still no notifications.

It charged me 7.99. like what?!

If I paid for this app, I think it should come with the option to ignore ads. I can't open my schedule without having to view company message every single time I get on the app and it's very frustrating

Everytime there is a company notification it’s continuously pops up every time you click on a different day or refresh that app. SO ANNOYING FIX IT

Needs an update so that when someone releases a shift, you get a notification. Also when someone picks up a shift and it’s pending approval, it should be unavailable for someone else to pick it up.

First of all I had to purchase this app for $1.99, which is absurd because the app doesn’t even work half the time. It buffers at the loading screen. It seems they have tried to “update” this app so many times but, within the day they revert back to the original format. I despise this app and wish my job used a different platform.

Its really really hard to believe how a schedule app that you pay for could be soo bad..but thats reality. A scheduling app that constantly has problems loading your schedule even if you are connected to wifi with no problems. The team at Hotschedules refuse to fix these problems that have plagued the app for years. They do not care about their customers or whether they have a functioning app.

Edit: Thanks for bringing the old version back! *** The new updates within the last few days make it much more difficult to use. These things were very beneficial and I hope they can be brought back: •Seeing everyone who is working on the shift with you without having to go to another “Show me” screen •Seeing all the names/positions of the people who are releasing shifts at the top of the screen above the shifts being worked •All the people of the same role being grouped together on the schedule for the day (greeters at the top, servers underneath, for example) •Seeing the names of the people releasing shifts without having to click the drop down arrow on the card The new version is pretty but way more cumbersome.

Am I the only one who really liked the new update?? I thought it was way more visually appealing and the schedule was much better organized. I loved how much easier it was to tell what days you worked with that line either filled in blue or outlined. And I liked how it wouldn’t show you who you worked with unless you wanted to know, made it simpler to me. HotSchedules bring that update back!

I have had this app the entire time I been working at chillis and let me tell you, there are so many improvements that can be made. The amount of times this app has lagged is crazy especially when I had needed it most, on top of that every time my coworkers drop a shift, it never allows me to see it or pick it up. Save your two bucks and don’t purchase this app unless you really have to.

The newest update is awful, the interface is not as easy and it’s missing action that used to be available. Also it’s visually overwhelming.

Please change the old layout back! I hate the new one. It doesn’t look as clean and user friendly.